Medical Alternatives
Related Topics:


Hearing Aids


Cochlear Implants


Auditory Training and Speech/ Language Pathology


Assistive Technologies


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Troubleshooting Your Hearing Aid

Click on the symptom closest to what you are experiencing to learn more about possible causes and solutions.

Painful Ear
  1. Earmold or hearing aid not fitting properly: Have earmold modified (high spots buffed) or have new earmold made.
  2. Development of middle or outer ear infection: See family doctor or ear specialist.

Whistling or Feedback

  1. Earmold or hearing aid not inserted properly: Gently press the earmold in until it fits snugly. If problem persists, see your audiologist.
  2. Earmold or hearing aid does not fit properly: Have a new earmold made. Check with your audiologist.
  3. Excess ear wax has accumulated: Have excess ear wax removed by qualified medical personnel.
  4. Tubing is too short, tubing is cracked or punctured: Have earmold tubing changed. See hearing aid dispenser.
  5. Hearing aid case is broken: See hearing aid dispenser. Hearing aid should be recased.

Weak Signal or have to use hearing aid at full volume

  1. Weak Battery: Insert fresh battery
  2. Earmold/hearing aid is partially clogged with wax: Remove wx from earmold/hearing aid.
  3. Tubing Twisted: Make sure tubing is straight, not twisted, when earmold is in place.
  4. Excess wax build up in ear canal: See family doctor or ENT specialist.
  5. Hearing has become worse: See your audiologist if you suspect hearing has gotten worse.
  6. Defective mike or mike opening is clogged: See hearind aid dispenser.
  7. Hearing aid has been exposed to excessively cold weather: Let hearing aid warm to room temperature naturally, do not expose it to heat.

No Sound Amplification (dead hearing aid)

  1. Dead battery: Insert fresh battery.
  2. Battery is in backwards: insert battery properly.
  3. Tel-mike switch is in the tel-position: Switch to mike position.
  4. Earmold is clogged with wax: clean earmold and remove wax.
  5. Tubing is filled with water from cleaning: Dry carefully with a pipe cleaner or forced air, after detaching earmold from aid, or put silicagel with aid at night.
  6. Corroded battery contacts: clean battery contacts or have hearing aid dispenser do it.
  7. Internal defect in hearing aid: See hearing aid dispenser for repair of aid if under five years old. If more than five years old, see audiologist about a new hearing aid.
  8. Twisted Tubing: Take the hearing aid off and reinsert the earmold making sure that the tubing is straight when the earmold is in place.
  9. Hearing aid may have water inside if exposed to rain or worn in bath, shower or swimming: Remove and dry earmold/hearing aid. Let hearing aid dry for a day or two by placing aid in Dri-aid kit, or place silicagel with aid in closed container. See hearing aid dispenser if problems persist.

Distortion or background noise

  1. Internal defect in hearing aid: See hearing aid dispenser for repair of aid if under 5 years old. If more that 5 years old, see audiologist.
  2. Dust in Switch: Move swithces back and forth. If not successful, see hearing aid dispenser for cleaning.
  3. Change in hearing: See your audiologist.

 

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